Dear all HPC Users, We have recently identified a bug in the OpenOnDemand HPC Dashboard module (XDMod) which prevents users with username shorter than 5 characters to be unable to access their job account details in XDMod. If you are one of those affected users previously, you should now be able Read more…
Dear all HPC Users, In order to allow users to better plan their job submissions in the HPC cluster, we have decided to allow users to view all the jobs in the queue. All users should now see jobs other than your own jobs when you input squeue command. If you have Read more…
We are currently experiencing temporary SMTP outage. Any application involving SMTP usage such as Service Desk will not be able to send out any notification. Please do actively check the Service Desk if you have any active tickets. We are in the process of resolving this issue and will update as soon Read more…
It has been awhile since our last update. We are pleased to announce that there will be a major feature update to our current HPC environment, which we believe will bring significant improvement for all the HPC users. Hereby, we would like to invite all of you to join our Read more…
We would like to inform you that our HPC service is now accessible again starting 1.00pm, 30 September 2021. We managed to identify the root cause of the internal service which is causing random failure on the HPC core component. We have applied fixes to that internal service, and did not Read more…
Dear DICC Users, We are currently experiencing another major service disruption due to an unknown internal service problem. We are currently in the process of investigating so we will be having an unscheduled emergency maintenance. We will be updating again once the service is stabilized and accessible again. We are Read more…
Dear DICC Users, We were facing HPC service disruption due to major failure on one of the internal core services around 6.45pm. The HPC service has recovered around 9.15pm and is now accessible. All running jobs failed due to broken connection with the Lustre Storage system. Users will need to resubmit Read more…
Dear DICC users, We are having scheduled maintenance for our HPC service starting from 24th Sept (Friday) 12pm to 26th Sept (Sunday) 12pm. All services will be unavailable for the duration of the maintenance. Please do plan your jobs accordingly. UPDATE 1: The maintenance period will be extended for another day, Read more…
Dear DICC Users, We are pleased to announce that 4 more compute nodes have been brought online in the HPC cluster: 3 Opteron CPU nodes that get added back to the cpu-opteron partition. 1 new GPU server, which comes with 2 x Tesla v100s GPU cards, 64 CPUs and 192 Read more…
We have added a Service Status Page to display information about our service availability and uptime, so that users can know when our primary or supporting services are down or having issues. The Service Status Page can be access here: https://stats.uptimerobot.com/JKYM8t8NMx If you encounter some login issues, consider checking out the Service Status Page and see if Read more…