Greetings HPC User, We are sorry to inform you that there was an oversight during the scheduled Scratch Storage cleanup where many files older than 90 days are deleted even if the files are actively in use. We are aware that some users are confused why their files were deleted even Read more…
Greetings HPC Users, We are currently having issues with our virtualisation servers that are used to host all the supporting services in DICC. As some of the disks of the storage system for virtualisation servers died, much of the data had to be recreated. This process will take sometime, which means Read more…
Greetings DICC User, We are currently experiencing network service disruption due to the transition of our ISP operator (MYREN). Internally, most network connections within the DICC network to non-Google platforms will be heavily affected as the traffic will be routed through other universities. Most users (mainly HPC users) will experience Read more…
Greetings HPC User, We would like to give an update on what was happening with our HPC Scratch Storage in the past few weeks. There have been multiple disruptions on the scratch storage service where the storage becomes unresponsive to any read write operation, causing all the jobs in the Read more…
Greetings HPC User, We have been experiencing major Scratch Storage service disruption since Monday. While we are trying to resolve the issue without bringing down the cluster, unfortunately the storage has been unable to heal properly and in a timely manner due to the high load coming from the cluster Read more…
Greetings all Users, We just identified a security breach that happened at 7am in the morning on our HPC Confluence server, where the attacker was able to gain access to the server and deployed ransomware on the Confluence server. Based on our observations, only the Confluence server is affected and Read more…
It has been nearly 2 years since we migrated our infrastructure to PTM Data Centre 2, and there was almost no service disruption since then. On 2 August 2023, we had our first major service blackout 2 years after migration. Although we were able to resolve most of the previous Read more…
Greeting HPC Users, We are currently experiencing network issues with our network ISP and are in the process of resolving the issue. There will be difficulties accessing servers located outside of DICC from within the HPC cluster. Some users might also be unable to connect to the VPN gateway due Read more…
Dear HPC users, We are sorry to say that there was an application storage service disruption in the HPC around 29 November 2022, 7.50pm (GMT+8). Connection to the application storage was lost during the period. This means that any jobs that run applications from /app will be affected. We managed to Read more…
Dear all HPC Users, We are currently experiencing problems with home storage. The cluster has to be immediately brought down temporarily to perform necessary fixes. We will be updating on the progress once it is up and running again. We are sorry for the inconvenience caused. Update: The HPC cluster is now back Read more…